Privacy Policy

Last Updated: January 2025

At freewindowscleaner, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

System Information (non-personal)

  • Windows version and hardware profile
  • Disk space usage and file system structure
  • Installed programs and startup entries
  • Temporary file categories and sizes

Important: We do not access or collect the contents of your personal files, documents, or photos.

Usage Data (aggregated/anonymized)

  • Features used and scan frequency
  • Issue categories found and cleaned
  • Performance metrics and stability
  • Error reports (only with your permission)

Contact Information

If you contact support, we collect your name, email address, and the contents of your message to assist you.

2. How We Use Information

  • Provide and improve cleaning/optimization features
  • Respond to support requests
  • Fix bugs and enhance performance
  • Plan new features based on anonymized usage

3. Data Security

  • Encrypted transport for remote communications
  • No storage of personal files
  • Aggregated/anonymized usage metrics cannot identify you
  • Support communications kept confidential

4. Your Rights

  • Opt-out of anonymous usage collection (where applicable)
  • Request deletion of support correspondence
  • Uninstall the software at any time to remove local data
  • Contact us with any privacy questions

5. Third-Party Services

We may use limited third-party services (e.g., analytics, support tooling) to improve user experience. These services have their own privacy policies.

6. Data Retention

- Anonymous usage data: Aggregated, retained for product analytics
- Support communications: Retained for up to 2 years
- Scan results: Stored locally only and never transmitted

7. Children’s Privacy

freewindowscleaner is not intended for children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy periodically. The “Last Updated” date reflects the latest revision.

9. Contact Us

For privacy-related questions or concerns, please contact us via our support page.